Customer service (also known as Client Service) is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002) [1], ? Customer ...

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Problems, Solutions, costs, and savings are recorded in the system as problems are solved so that the Return on Investment of your customer service activities is known.

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Customer service (also known as Client Service) is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002) [1], ? Customer service ...

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